Last Updated: May 8, 2026
Welcome to the website of NB Eavestrough. By using this website, submitting a form, requesting a quote, calling us, texting us, or otherwise contacting us, you agree to the terms below.
NB Eavestrough is an eavestrough and exterior home services business located in the London, Ontario area.
1. Website Use
This website is provided for general information and lead collection purposes. You may use this website to learn about our services, contact us, request a quote, or ask questions about potential work.
You agree not to misuse this website, interfere with its operation, submit false information, attempt to access restricted areas, or use the website for unlawful purposes.
2. Services
NB Eavestrough may provide services related to eavestroughs, gutters, soffits, fascia, and related exterior home work.
Information on this website is general and may not include every service, price, limitation, or requirement. Any quote, estimate, appointment, or project detail must be confirmed directly with NB Eavestrough.
Submitting a form or requesting a quote does not create a binding service agreement by itself.
3. Quotes and Estimates
Any quote or estimate provided by NB Eavestrough may depend on the condition of the property, access, measurements, materials, weather, job complexity, and other site-specific factors.
We may revise or decline a quote if the actual job conditions differ from the information provided by the customer or prospect.
4. No Guarantee of Availability
We try to respond to inquiries in a reasonable time, but we do not guarantee immediate availability, appointment times, service dates, or project completion dates unless confirmed in writing.
Weather, material availability, site conditions, staffing, and scheduling may affect service timing.
5. Privacy Policy
This section explains how NB Eavestrough collects, uses, stores, and shares information.
6. Information We Collect
We may collect personal information when you contact us, submit a website form, request a quote, call us, text us, email us, or interact with our website.
This may include:
Name
Phone number
Email address
Property address or service location
Details about the work you are interested in
Photos or descriptions you choose to send us
Communication history
Website usage data, such as pages visited, browser type, device type, referral source, approximate location, and similar analytics information
We do not intentionally collect sensitive personal information through this website.
7. How We Use Your Information
We may use your information to:
Respond to your inquiry
Provide quotes or estimates
Schedule appointments
Communicate by phone, text, or email
Provide customer service
Review project details
Improve our website and advertising
Measure website traffic and lead sources
Follow up with prospects and customers
Maintain business records
Comply with legal, tax, insurance, or operational requirements
8. Website Analytics and Cookies
We may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, or similar tracking technologies to understand how visitors use our website and to improve our marketing.
These tools may collect information such as your device type, browser, pages viewed, time spent on the website, approximate location, and how you found the website.
Cookies and similar technologies may be used to support analytics, advertising, remarketing, and website performance.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
9. Lead Forms and Contact Forms
When you submit a form on our website, you authorize NB Eavestrough to use the information you provide to contact you about your inquiry.
This may include contacting you by phone, text message, or email.
By submitting your contact information, you confirm that the information is accurate and that you are authorized to provide it.
10. Text Messages, Emails, and Follow-Up
If you request information, submit a quote form, or contact us about services, we may respond by phone, text message, or email.
We may also follow up with you about your inquiry, quote, appointment, service request, or related offers.
You can ask us to stop sending promotional messages at any time by replying “STOP” to a text message, using any unsubscribe link provided in an email, or contacting us directly.
We may still send non-promotional messages related to quotes, appointments, active work, payments, warranty matters, or customer service.
11. Sharing Your Information
We do not sell your personal information.
We may share information only when reasonably necessary, including with:
Employees, contractors, or team members helping with your inquiry or project
Service providers who help operate our website, forms, email, phone, analytics, advertising, scheduling, or customer management systems
Payment processors, if payment is required
Insurance, legal, accounting, or professional advisors
Government, regulatory, or legal authorities if required by law
We only share information to the extent reasonably necessary for business, operational, service, legal, or security purposes.
12. Data Storage and Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, email system, phone system, CRM, or internet-based service can be guaranteed to be completely secure.
We keep information only as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal obligations, warranty issues, tax purposes, and operational needs.
13. Accessing or Correcting Your Information
You may contact us to ask what personal information we have about you, request a correction, or ask us to delete information where appropriate.
We may need to verify your identity before fulfilling a request. We may also retain certain information where required or reasonably necessary for legal, tax, insurance, dispute, or business record purposes.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
15. Photos, Reviews, and Project Information
If you provide photos, reviews, testimonials, or project details, we may ask for permission to use them for business, marketing, or portfolio purposes.
We will not intentionally publish your full personal contact information in marketing materials.
16. Limitation of Liability
This website is provided on an “as is” and “as available” basis.
NB Eavestrough is not responsible for losses or damages resulting from website errors, downtime, incomplete information, third-party services, browser issues, or your use of this website.
Nothing on this website is intended to create a warranty or guarantee unless expressly stated in a written agreement with NB Eavestrough.
17. Changes to These Terms and Privacy Policy
We may update these Terms & Conditions and Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised terms.
18. Contact Us
For questions about this policy, your information, or our services, contact:
NB Eavestrough
London, Ontario, Canada